There is plenty of regular misinformation on the Internet, and to make matters worse, we are more exposed to misinformation than ever before due to the acceleration of AI-generated content online. There’s solid evidence that AI-generated content spre...
A single digital product can have a smaller environmental footprint than its physical equivalent (think of paper documentation replaced by digitally signed contracts). However when we use digital services, we use them at an entirely different scale,...
It is essential to distinguish between the exhaustion derived from the hardship of the social mission and administrative burnout. While the former requires human and psychological support, the latter is an operational design failure. Technology canno...
Today, this logic is being tested anew as donors, technology philanthropists and International Non-Governmental Organisations (INGOs) increasingly encourage West African Civil Society Organisations (CSOs) to adopt artificial intelligence (AI) tools f...
For CSOs in South Africa — already stretched by funding constraints, shrinking staff, disinformation threats and endless reporting cycles — the idea that the solution to digital overload is simply “less tech” feels increasingly unrealistic.The real q...
Between January and February 2026, I facilitated three AI Integration Labs for the AI for Social Change initiative; a Google.org-supported project, run by TechSoup and Digital Activism Program Partners, working to equip 10,000 civil society professio...
This article provides an insight into a more useful conversation, with an understanding of both the warning and the promising versions. AI tools are already part of how CSO staff works. The question is no longer whether to use them, but how to use th...
Some texts were warm, some were stiff, some were too long, some sounded like they came from a grant application that had not seen daylight in three weeks. I am perfectly happy to admit that copywriting is not my strongest skill. So even when I had th...
As foreign aid tightens and reporting expectations intensify, Kenyan civil society organizations (CSOs) are confronting a practical question: how do we do more with less certainty, less external cushioning, and higher expectations of transparency? Th...
1. AI Foundations: Building the BaseAI Fluency: Framework & Foundations | AnthropicThis course moves beyond the hype to establish a structured approach to human-AI interaction. It introduces the 4D Framework (Delegation, Description, Discernment, and...